Privacy Policy
This Privacy Policy outlines how personal information is collected, used, disclosed, and protected in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
Personal information may be collected when an individual:
- Interacts with the website or platform,
- Makes a purchase or submits a form,
- Contacts customer support,
- Subscribes to newsletters or promotional communications.
Types of personal information collected may include, but are not limited to:
- Name,
- Contact details (e.g., email address, phone number),
- Billing and shipping information,
- IP address and browser activity.
2. Use of Personal Information
Personal information is collected and used for purposes including:
- Providing products and services,
- Processing payments and managing orders,
- Communicating with users,
- Improving services and user experience,
- Complying with legal obligations.
3. Disclosure of Personal Information
Personal information may be disclosed to:
- Service providers (e.g., payment processors, delivery services),
- Legal or regulatory authorities when required by law,
- Other third parties with the individual’s consent or as otherwise permitted by law.
4. Storage and Security
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Access and Correction
Individuals may request access to their personal information or request corrections if they believe the information is inaccurate, incomplete, or outdated. Requests can be made via the contact method provided on the website or platform.
6. Cookies and Tracking Technologies
The website may use cookies and similar technologies to enhance user experience, analyse traffic, and deliver relevant advertising. Users can adjust their browser settings to refuse cookies, but this may affect site functionality.
7. Overseas Disclosure
Personal information may be disclosed to overseas recipients, including service providers located outside of Australia. Reasonable steps are taken to ensure that such recipients do not breach the Australian Privacy Principles.
8. Complaints
Privacy-related complaints can be submitted via the contact information provided on the website. All complaints will be investigated and responded to in a timely manner.
9. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. Continued use of the website or services following any changes indicates acceptance of the updated policy.